Room license terms (summary)

This is a plain-language summary. The binding document is the Room License Agreement you sign at checkout.

Canton Suite is operated by Boston Neuromind LLC ("we"). Booking a room creates a revocable license to use the room during the booked hours — not a lease or tenancy.

1. Use. Rooms are for professional therapy, counseling, assessment, speech/OT, tutoring, and similar services. No overnight stays, retail, or events.
2. Weekly plans. Either your day (any day of the week) every week, 7 AM – 9 PM, or the same 4 hours on the same day every week, billed monthly on the 1st through Stripe. Cancel anytime; the plan ends 30 days after cancellation.
3. One-time bookings. Charged at booking. Full refund if cancelled at least 24 hours before the start time; not refundable inside 24 hours.
4. Insurance. Every licensee must carry liability insurance for their work and their clients on the premises — professional liability for clinical services, and general liability in every case (min. $1,000,000 per occurrence) — and confirms this at signing — no insurance, no booking; a booking made without it is void. Any incident involving you or your clients anywhere on the premises (rooms, hallway, waiting room, parking lot) is handled by your insurance, not ours. No upload needed to book; show the certificate within 48 hours if we ask (you can upload it anytime from your booking page).
5. Your clients. Your clients are yours. We don't collect their information, and you are solely responsible for their care, records, and confidentiality.
6. Access. Your door code works only during booked hours. Don't share it. Report damage the same day; damage beyond normal use is charged at the cost of repair to your card on file.
7. Checkout rules. Before you leave: put furniture back where you found it (chairs, side table, lamp); take your trash with you or use the bin in the hallway — tissues, cups, food, nothing left in the room; wipe the table if you used it (wipes are on the shelf); lights off, white-noise machine off, window closed; pull the hallway door shut until it clicks (it locks itself). Rooms left messy are charged a $25 reset fee to your card on file.
8. Cameras. Entrance, hallway, coffee station, and parking lot have video-only security cameras (no audio). None in therapy rooms or the restroom. Please let your clients know.
9. Parking. Free for you and your clients during your booked hours only. A car left after your hours counts as still using the room: we charge the room's hourly rate for each extra hour (or part) to your card on file, and may tow at the owner's expense. No overnight parking or storing vehicles — except weekly-plan licensees with 5 or more days a week, who may leave one car overnight free.
10. Payment. Credit or debit card only, through Stripe. The same card covers any extra charges (overstay parking, $25 reset fee, damage).
11. Coffee & tea station. Help yourself and your clients; $1 per cup — cash in the honor box, or Venmo / Zelle via the QR code at the station.
12. Noise and shared spaces. Keep the waiting room and hallway quiet; white-noise machines stay on during sessions.
13. Failed payments. After two failed monthly charges the weekday is released.
14. Termination. We may end a license for misuse, unpaid balances, or an expired insurance certificate, with a pro-rated refund of unused prepaid time.
15. Liability. Rooms and common areas (including the parking lot) are provided as-is. Anything that happens to you, your clients, or your vehicles is covered by your insurance, not ours; our liability is limited to the amount you paid for the affected booking.

Questions: text 617-910-8801 (text only), reply to any booking email, or write to cantonsuite@gmail.com.